Productivity is the lifeblood of every company. It doesn’t matter what industry you are in or what products or services you offer; if your employees are not productive enough, your company will suffer. Customers become dissatisfied and switch to the competition with better services. Chronic productivity in companies leads to a waste of human and capital resources. And no business owner or manager wants this to happen. You need a proper solution to keep an eye on your employees from now on. There is multiple employee activity monitoring software available in the market.
Since productivity is so important, how can managers measure the performance of their employees to verify that they are getting an adequate output?
Thanks to technology and timeless business intelligence, there are many ways to do this. In this article, we’re going to introduce you to the ten most effective ways you can measure your productivity. But before we get to that, there are more important things.
What is employee monitoring software activity?
Every company is different. Even companies in the same industry and serving similar customers differ in many ways, so it would be ineffective to assume that there is a unified approach to productivity tracking. Also, your company is likely to have different departments with different people doing different jobs. The productivity metrics for one aspect of your business will be different from the metrics for other aspects. For example, in a restaurant, the waiters are just as important as the salespeople, but you cannot use the same parameters to measure their performance.
If you are a business owner or executive, stop and think about your business. What services or products do you offer? How many segments are you looking at and what kind of performance would you rate as productive? Is there a basic requirement that must be met? A production quota? A sales quota?
If you answered all of these questions, let’s discuss ten practical ways to measure employee productivity with employee activity monitoring software.
1. Set clear expectations (and, if necessary, deadlines)
It’s sad to know how many project managers don’t. Your employees will be happier if you tell them what to expect from them, especially in the teleworking age. Even if your company isn’t far away, you can’t rely on your employees to work from 9 a.m. to 5 p.m. Many people spend eight hours at work, but only half of that time is productive so the rest is wasted and you pay for it. However, if you have clear expectations, your employees will know how to work accordingly. If your project has a time limit, you can also set deadlines.
2. Create a culture of effective feedback
You don’t have to wait for the annual reports. Don’t even do that. When you are in charge of your company or department, you need to put in place a system for receiving and providing feedback on a regular basis. You can choose any frequency, but don’t let it get too rare or too frequent. A monthly or quarterly feedback system, where employees tell you about their progress and get feedback from you, works well.
3. Regular feedback from the project managers
Feedback from your seniors is different from the feedback you receive yourself. You are too busy to oversee all departments and take care of everything, but that is your project manager’s job. Depending on the size of your organization, the project managers should be in contact with your employees on a daily or weekly basis.
4. 360 ° feedback
This model of traceability was essential in the industrial age. It still works, but you can’t apply it to all business models. See if it works for you. In this method, feedback about an employee is obtained from customers and other employees. Ideally, you need to make sure that the feedback you receive is pure and not dictated by personal bias.
5. Use productivity monitoring software
Employee activity monitoring software can help you keep track of the time your employees spend at work. When introducing this system, you should ask your staff to use a timer instead of manually collecting the data. Time tracking applications are great for determining the amount of time it takes to complete specific tasks.
6. Monitor the digital activities of your employees
You will agree with me that there is too much going on in the digital age. Even when the time recording is running, employees can get off track at work. However, with a tool like an employee monitoring software you can monitoring computer activities and see if they spend some of their work watching Netflix or if they spend all of their time at work.
7. Use the advantages of employee monitoring software
Advantages of MSME Registration for Your Company, project management tools are great for small and medium-sized businesses as they ensure that everyone involved is on the same page. There are now many such tools. Ideally, you should choose a solution that allows employees to see their tasks and track the time it takes to get them done. You should also provide the information about the software you choose; otherwise, you may need to communicate via email or through partner company tools.
8. Measure the quality, not the quantity
For example, if your company manufactures machine parts, you could try measuring a factory worker’s productivity by the number of parts they produce per day. This may work, but measuring by numbers isn’t always a practical method because if the worker meets your daily quota by supplying substandard products, you are still at a loss. When you can’t have both, it’s best to put quality over quantity.
9. The measurement of productivity in the service sector
Measuring services is more difficult than measuring product output. Some companies measure service by the number of customers served per hour, others measure the speed of service delivery, and still, others measure service departments by the specific tasks they perform. The metric you use depends on the nature of your business, but in general, you need to estimate how much work your people can do per day, then break it down efficiently and measure it on that basis.
10. Use the profit to determine the productivity
Small businesses are increasingly turning to this method because it helps them track progress while ensuring that employees can be as creative as they want. The constant monitoring of the activities of employees can lead to them being forced into a certain behavior. However, when you get rid of tracking and surveillance, people can be as creative as they want. Again, it depends entirely on your company. How much do you trust your employees to do a good job with or without supervision? However, this parameter does not apply to newcomers to your organization.
Most employees are not tied to their company and therefore only do what is necessary when they are looking for a new job. A 2017 study found that 81% of workers are considering leaving their jobs. Gallup also reports that 85% of workers admit they don’t get involved in the workplace – a staggering number. With numbers like this, it’s not surprising that employers are complaining about the productivity of their employees. However, you can change the history of your company by addressing your employees on an emotional level.
What is the best way to employee performance using employee monitoring software?
EMS (Employee Monitoring system) multi-layered employee activity monitoring software uses AI and machine learning to identify and record productive and unproductive times. By evaluating billable and non-billable time, accountability within organizations is increased. Its non-intrusive approach to employee tracking sets it apart in the corporate marketplace. This has made it the most reliable application for improving employee productivity.